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June

Information Collection Practices

Sore Dove Health is committed to protecting the privacy and security of our users. Our platform collects personal information when you access or interact with our website, www.soredove.com. This information may include, but is not limited to, your name, email address, IP address, device identifiers, geographic location, and browsing behavior. We also collect non-personally identifiable information through cookies, web beacons, log files, and similar technologies for internal analytic purposes. When users voluntarily submit inquiries via email or contact forms, we gather the details provided, including any medical or health-related information, solely for the purpose of responding to those inquiries. We take robust measures to ensure that any information collected is accurate, relevant, and kept up to date as reasonably practicable.

We may collect aggregate information about how you use our services and content, which helps us to improve our website functionality, user experience, and resources provided. All information gathered adheres to the applicable laws and is processed with utmost confidentiality. By using our website, you consent to the data collection practices described herein and acknowledge that these practices may evolve as we update our services. Information is generally obtained through automatic means as well as direct submission via user interaction, surveys, or registration forms where applicable. We do not knowingly collect information from children under the age of thirteen in compliance with the Children’s Online Privacy Protection Act (COPPA).

Use of Information

The personal and non-personal information we collect is primarily used for the purpose of delivering, maintaining, and enhancing our health guidance services. This includes providing access to detailed pharmaceutical information, responding to inquiries, sending updates regarding our website, and delivering content tailored to your interests. Your data enables us to understand our audience demographics and preferences, which helps us improve the quality and relevance of our resources. We may also utilize your contact information to send you important administrative notices, policy updates, and, occasionally, newsletters if you have opted-in for such communications.

Your personal information will never be sold, leased, or traded to third parties for marketing purposes. However, we reserve the right to use your information to comply with legal obligations, enforce website terms and conditions, and protect our rights and safety or that of our users. Any health or sensitive data voluntarily submitted is treated with heightened confidentiality and used strictly within the scope of your consent. Please note that aggregated or de-identified data, which cannot reasonably identify you, may be used for research, analytics, or business purposes. We strive to limit the use of your information to that which is necessary for fulfilling our legitimate business interests and the improvement of healthcare content delivery.

Information Sharing and Disclosure

Sore Dove Health values your trust and is dedicated to the responsible sharing and disclosure of your personal data. We only disclose information to trusted service providers who assist us in operating our website, conducting our business, or serving our users, provided that these parties agree to keep your information confidential and act in accordance with this Privacy Policy. In situations where the disclosure of user information is legally required by regulatory authorities or in compliance with a subpoena, court order, or governmental request, we will only provide the minimum necessary information to satisfy such requests, duly notifying you where permitted by law.

Collaboration with external partners or advertisers may result in the use of anonymized, aggregated data that cannot be used to personally identify individual users. In the event of a restructure, merger, acquisition, or transfer of website ownership, user information may be transferred as a business asset with appropriate safeguards in place. We take extensive precautions to ensure that all disclosures and sharing of information are properly governed by both contractual and legal safeguards in accordance with United States privacy regulations. Consent will be sought before sharing personal health information with any third party not previously specified in this policy.

Data Security and Protection Practices

Sore Dove Health implements robust security measures to ensure the confidentiality, integrity, and availability of your personal information. All collected data is stored in secure environments, protected from unauthorized access, alteration, disclosure, or destruction through a combination of physical, electronic, and procedural safeguards. This includes firewalls, data encryption, secure socket layer (SSL) encryption protocols, and regular security audits to identify and mitigate emerging threats. Access to user information is restricted to authorized personnel on a need-to-know basis, and these individuals are subject to strict confidentiality obligations.

In the unfortunate event of a data breach, affected users will be promptly notified in compliance with applicable United States data breach notification regulations. We encourage users to maintain the security of their own information by choosing strong passwords and logging out of accounts after use. While we strive to provide the highest level of security in line with industry best practices, no internet transmission is ever completely secure. As such, we cannot guarantee absolute security but are committed to doing everything in our power to safeguard your data. We advise users to be proactive with their privacy practices and reach out if they suspect any unauthorized activity.

Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking technologies to enhance your browsing experience, analyze user traffic, and customize content delivery. Cookies are small data files stored on your device that enable the recognition of returning visitors, thereby streamlining your interaction with our website. These cookies do not collect personally identifiable information unless you have provided it directly. We use first-party and third-party cookies for analytics, performance monitoring, and user authentication where relevant. If you prefer not to accept cookies, you may adjust your browser settings to block or delete cookies at any time, though this may impact your ability to access certain site features.

Additionally, Sore Dove Health may employ pixel tags, web beacons, and other tools to collect statistical information about site usage, such as the number of visits, sources of traffic, and user flow patterns. This data helps us identify trends, troubleshoot issues, and measure the effectiveness of our communications. We do not permit third parties to access information collected through our cookies, except to assist us in these tasks. By continuing to use our website, you consent to our use of cookies and tracking technologies as outlined in this policy. For more detailed guidance on how we use cookies, please refer to our separate Cookies Policy section, if available.

Access, Correction, and Deletion of Personal Information

We recognize your legal right to access, correct, update, or request deletion of your personal information stored with Sore Dove Health in accordance with United States privacy laws. Should you wish to review, update, or delete information that you have previously submitted on our website, you may do so by contacting us at [email protected]. Upon receiving a verifiable request, we will make every reasonable effort to accommodate your request in accordance with applicable regulations. Please be aware that in certain cases, we may be required to retain some information for legal compliance, dispute resolution, or legitimate business purposes.

Should your personal information become inaccurate or outdated, we strongly encourage you to provide updated information so that our records remain as accurate as possible. We will promptly rectify any inaccuracies upon verification of your identity and the requested changes. In instances where access or deletion is restricted by law or technical feasibility, we will inform you of the reasons for such limitations. We are committed to transparency and responsiveness regarding your individual privacy rights and data requests at all times.

User Rights and Choices

As a user of Sore Dove Health, you are afforded various privacy rights under United States law, including the right to know what information is being collected about you, the purposes for which it is used, with whom it is shared, and the right to exercise control over your personal data. You have the right to opt out of marketing communications at any time by using the unsubscribe instructions included in such messages or by contacting us directly. Additionally, you may choose to disable cookies, block certain types of web tracking, and adjust privacy settings in your web browser to control the collection of data.

We respect your wishes regarding the limitation or restriction of certain data uses or disclosures, where reasonable and legally permissible. If you wish to exercise any of these rights or need further clarification, please contact us at [email protected]. We endeavor to honor all privacy and data protection rights as stipulated by relevant United States statutes, including the California Consumer Privacy Act (CCPA) where applicable. Your continued use of our website constitutes your acceptance of the practices described in this Privacy Policy and any amendments published herein.

Third-Party Links and Services

Our website may include links to third-party websites, resources, or services for informational or convenience purposes. Please note that these external entities operate independently from Sore Dove Health and may maintain their own privacy policies and practices. We do not endorse, control, or assume any responsibility for the privacy practices or content of third-party websites. As such, when you access external links from our website, you are subject to the terms and policies of those third parties, and we encourage you to review their disclosures carefully.

Any personal information you choose to provide to third-party websites is not covered by this Privacy Policy. We disclaim liability for any data handling, security, or privacy practices by those external entities. In certain instances, integrated social media widgets or sharing tools on our platform may collect information about your browsing behavior; this collection is governed by the privacy policies of the respective third-party social networks. We recommend that users exercise caution and vigilance when disclosing personal information on any external site. If you have any concerns about third-party data privacy, please contact the provider directly.

Policy Updates and Notifications

Sore Dove Health reserves the right to update or modify this Privacy Policy at any time in order to reflect changes in legal requirements, data processing practices, or website functionality. Any updates to our Privacy Policy will be posted on this page with a revised effective date. Users are encouraged to review the policy regularly to stay informed of our current privacy practices. Continued use of the website following the posting of changes signifies your acceptance of those changes and the updated terms of information handling.

Should we make substantial changes that materially affect the way we collect, use, or disclose your personal information, we will provide additional notice, such as a prominent announcement on our homepage or a direct communication via email where possible. All visitors to Sore Dove Health are responsible for monitoring this policy for revisions. If you do not agree to any modifications, please discontinue use of the website and contact us to have your information removed as appropriate. We are committed to transparency and keeping you appropriately informed regarding your data privacy.

Contact Information for Privacy Concerns

If you have questions about this Privacy Policy, your personal information, or require additional assistance regarding our data practices, please contact our Data Protection Officer, Leonard Warwick. You may reach us by email at [email protected] or by postal mail at: 1 Deansgate, Manchester, M3 1AZ, United Kingdom. We strive to resolve all privacy-related concerns efficiently and thoroughly and are dedicated to maintaining the trust and confidence of our users. Your feedback and inquiries are valued as we continually refine our privacy standards to better serve you.

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